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Before you go, I have a special offer for you.

Enjoy Freedom and remove yourself from the day-to-day minutia in your Spa Business

Enjoy Freedom and remove yourself from the day-to-day minutia in your Spa Business

SOP TEMPLATE BUNDLE
$350

SPECIAL OFFER

$69

GET IT NOW

Others may implement Standard Operating Procedures, yet there is nothing “standard” or “mediocre” about you! Why should your business be anything less?!

Enrich the guest experience while increasing productivity in your business with Super Operating Procedures.

Clone yourself and make more money by removing yourself from the day-to-day operations!

Implementing Super Operating Procedures gives you more time!

  • Run your spa more efficiently 
  • Remove yourself from the "day-to-day"
  • Improves guest experience
  • Team members understand expectations
  • Increase productivity
  • Enjoy more freedom
  • Reduce headaches 
  • Empower your team
  • 1.Daily Spa Opening Procedures
  • 2. Daily Spa Closing Procedures
  • 3. New Guest Procedure
  • 4. Guest Check-in Procedure
  • 5. World-Class Appearance
  • 6. Consultation (new and existing)
  • 7. Online Booking Procedure
  • 8. Phone Booking Procedure
  • 9. Service Treatment Procedure/Protocols for Each
  • 10. Customer Service Procedure
  • 11. Guest Check-out Procedure
  • 12. Sanitation Requirements and Process
  • 13. Missed Appointment Procedure
  • 14. Extraordinary Phone Procedures
  • 15. Appointment Confirmation Procedures
  • 16. No Gossip Procedures/Policy
  • 17. Pre-Booking Appointment Procedure
  • 18. Gift Card Sales Procedure
  • 19. Late Guest Procedure
  • 20. Late Service Provider Procedure
  • 21. Guest Complaint Procedure
  • 22. Firing a Guest with Class
  • 23. Guest Cancellation Procedure
  • 24. Service Provider Cancellation Procedure
  • 25. Guest Follow-up Procedure

SOP TEMPLATE BUNDLE
$350

SPECIAL OFFER

$69

GET IT NOW

BONUS ITEMS INCLUDED!

  • How To Create and Enforce A Cancellation Policy
  • How To Create A VIP Spa Experience To Win More Clients
  • How To Create a No-Gossip Policy In Your Spa
  • Client Testimonial Waiver
  • Confidentiality Agreement 
  • Non-Disclosure Agreement 

WHY MAXINE?

When more spa owners are more profitable doing what they love, the industry bar is energetically raised!

Maxine is a Gallup-trained Strengths Coach, who helps estheticians build, grow, and scale their spa business by assisting to discover and foster their own unique talents.


As a former spa owner and director of sales for a global skincare brand, Maxine Drake understands the esthetics industry from all angles.

If you’re a spa owner looking to accelerate your business, or you need help starting out as a solo esthetician, you’ve come to the right place.

Maxine’s top 5 Clifton Strengths are: Individualization, Connectedness, Activator, Ideation, and Learner (also known as her super-powers!)

Maxine will help you flourish by aiding you to focus on doing more of what you naturally do best. She will help you to understand your strengths and blind spots and how to manage them more effectively. She is also a phenomenal brainstorming partner who boldly shares ideas and insights.

After 30-plus years in the esthetics industry, Maxine has helped hundreds of estheticians develop a clear marketing message, own their niche, and win more high-value clients.

SOP TEMPLATE BUNDLE
$350

SPECIAL OFFER

$69

GET IT NOW