It’s not “if” but “when” that you’ll come across angry or negative clients in your esthetician practice. So what can you do? Learning How To Respond Before we dig in, notice that I used the word “respond” instead of “handle” or “deal with,” since it’s easy to become reactive or defensive in this kind of situation. The last thing we …
5 Simple Steps To Finding Your Lucrative Niche
Fortune may be in the follow-up but true wealth lies in your niche as an esthetician. If you’re pursuing everyone, it will be hard to grow your beauty business sustainably and profitably. So how can you market the right services to the right people? The secret is in finding your niche. Now you may wonder, “But Maxine, beauty schools teach …
The One Thing That Will Make Your Esthetician Or Beauty Business Successful
We read books and follow formulas. Many of us take online courses and attend live events. We join mastermind groups and hire coaches, shift our business models, and launch new products… Sure, many of these are needed for business growth but why isn’t everybody succeeding if we can just check them off the list? If you feel like you have …
How To Create A Client Retention System For Ultimate Beauty Business Growth
After coaching many estheticians and spa owners over the years, I noticed that most focus their marketing efforts on acquiring new clients instead of retaining. That’s totally understandable – after all, we all associate new business with growth and profits, right? However, did you know that it costs five times as much to acquire a new client than to keep …
How To Better Connect With Your Clients
While it’s important to run your practice cost-efficiently, there’s more to business success than revenues and profits. The connection between you and your client is more valuable than most things. As a beauty professional, clients come to you because you have a unique approach, philosophy, and personality that resonates with who they are. Your individuality is what attracts clients to …
How To Create Engaging Social Media Content For Your Beauty Business
Social media is a great channel for estheticians and beauty professionals to connect with their audience and clients. Engaging content helps build relationships and develop the trust you need to acquire and retain more clients. But let’s face it… we’re not always bursting with creativity when it comes to creating social media content! It’s time to help you get “into …
The Beauty Business Professional’s Guide To Digital Marketing
If your head starts spinning when you hear the term digital marketing… you’re not alone! Almost every licensed beauty professional feels the same! Estheticians come to me all the time seeking advice about digital marketing. There are many moving parts and the rapidly-changing technologies can be confusing and challenging. Recently, I did a really fun Facebook Livestream with Kim Garst …
Stop Running Your Business Wearing Your Esthetician Hat
This happens to solo estheticians or beauty business owners a lot – running their business wearing their “esthetician hat” instead of putting on an “owner” or “manager hat”. We shift our mindset when we change hats. If you have a habit of wearing your esthetician hat as you tackle other things in your business, you could run into trouble sooner …
How To Generate Revenue Without Touching Your Clients
Shift your way of thinking and open up another revenue stream that doesn’t involve touching your clients. You may be limiting yourself and your income potential with only in-person appointment sales. After all, we only have so many hours per week to service clients! We can only deliver a limited number of one-on-one treatments before hitting an income ceiling. As …
How To Be A More Profitable Solo Esthetician
More and more estheticians are opening a solo business and don’t necessarily want to grow a team. Because you’re doing it all – you want to maximize your time to generate as much income as you can. Being a solo practitioner gives you more flexibility. You don’t have to be on anyone’s schedule and you have greater control over how …